AgentS/Reps/Planners

Our restructuring goal with the Agent, Representative and Planner (ARP) workgroup aligns with our overall employee strategy – to achieve the necessary financial savings by implementing sustainable, structural changes that will position our airline to compete and win.

The ARP workgroup was originally tasked with reducing annual employee costs by 20 percent, similar to our original proposal to all workgroups. However, to align with adjustments made to the APFA and TWU workgroups, that target was changed to 17 percent, or approximately $81 million, on July 2.

American’s ARP plan takes into account the feedback provided by more than 3,400 employees as part of our restructuring forums and other factors including: staffing based on American’s network and airports; productivity and workflow; customer service needs and how pay and benefits for this group compare to other airlines.

We believe that the changes outlined below are necessary to successfully restructure and position our company for future success and growth.